Help Center

Frequently Answered Questions

Common Questions

Can I email my order to place an order?

How can I order design and printing product?

What if I dont see product / service listed on your online website?

Can I pay half deposit to start on a design or print job?

What type of files can I send to NJP Productions?

Issue with a completed / printed job?

When to expect completion on my printing orders?

Can I set up a appointment to place an order?

If I am outside the US and Canada am I responsible for paying UPS the custom fees (ie: taxes, duties, etc.) on shipping?

Can I pickup the print job at your location?

What color mode should my files be?

Turnaround time for signage and banners?

Turnaround times for graphic designs, website designs & retouching?

What color mode should my files be?

What resolution should my file be?

How should I set up my bleed and crop marks?

Does NJP accept borders on jobs?

How should I set up a Spot UV job?

How can I make sure my blues do not come out purple?