Shipping Policy

Shipping Policy

 

1. Order Processing

 

• Turnaround Time: All orders are processed within 24 hours into printing productions after receiving the order confirmation and payment. Our business days are [Monday to Friday, 9 AM - 5 PM, excluding holidays].

• Order Confirmation: You will receive an order confirmation email once your order has been placed. If there are any issues with your order, we will contact you promptly.

 

2. Shipping Options and Delivery Times

 

• Standard Shipping: Estimated delivery within 2 to 14 business days.

• Expedited Shipping: Estimated delivery within 1 to 2 business days.

• Overnight Shipping: Estimated delivery within 1 business day.

 

Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on the destination, shipping method, and carrier delays.

 

3. Free Shipping

 

All orders are provided with standard free shipping with every purchase, shipping are included.

 

4. Free International Shipping

 

We offer free international shipping to selected countries for all our signages. Shipping rates and delivery times for international orders vary depending on the destination for other product printing. Please note that international customers are responsible for any customs duties, taxes, or fees that may apply to their order upon arrival in the destination country.

 

5. Order Tracking

 

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

 

6. Shipping Restrictions

 

• We do not ship to P.O. Boxes or APO/FPO addresses.

• We are unable to ship to certain remote locations or countries. If your order cannot be shipped to the address provided, we will notify you and provide alternative options.

 

7. Damaged or Lost Items

 

• Damaged Items: If your order arrives damaged, please contact us within [X] days of receiving your order. Provide a detailed description of the damage and include photos, if possible. We will work with you to resolve the issue, which may include a replacement or refund.

• Lost Items: If your order is lost during shipping, please contact us as soon as possible. We will work with the carrier to locate your order or provide a resolution.